Cargill Customer Service Assistant in Butterworth, Malaysia

Customer Service Assistant

Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers, governments and communities, we help people thrive by applying our insights and over 150 years of experience. We have 150,000 employees in 70 countries who are committed to feeding the world in a responsible way, reducing environmental impact and improving the communities where we live and work.

Description

Position purpose

Considered a fundamentally skilled administrative worker in the customer service space with basic knowledge to use under direct supervision. Responsible for executing well established customer service activities for a single site team. This includes: customer service operations, process development, planning & execution, customer & client interaction /business partnership, and systems/data management, reporting & analysis.

Principal accountabilities:

40% CUSTOMER SERVICE OPERATIONS

15% PROCESS DEVELOPMENT, PLANNING & EXECUTION

20% CUSTOMER & CLIENT INTERACTION / BUSINESS PARTNERSHIP

15% SYSTEMS / DATA MANAGEMENT, REPORTING & ANALYSIS

Qualifications

Required Qualifications

  • Candidate must possess at least Diploma in any fields.

  • Experience not necessary as training will be provided (some sales experience will be an added advantage).

  • Good communication skills both written and verbal in English and Bahasa Malaysia.

  • Must be able to support shift work schedule.

  • Travel maybe required:throughout Malaysia

Preferred Qualifications

  • Computer literate in Microsoft Office (Excel, Word and PowerPoint).s

  • Billingual (English , plus Bahasa or Mandarin)

Job Supply Chain Management

Primary Location Malaysia-Butterworth-Butterworth

Schedule Full-time

Job Type Standard

Shift Day Job

Req ID: BUT00513