Cargill Technical Service Advisor in Pasuruan, Indonesia

Technical Service Advisor

Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers, governments and communities, we help people thrive by applying our insights and over 150 years of experience. We have 150,000 employees in 70 countries who are committed to feeding the world in a responsible way, reducing environmental impact and improving the communities where we live and work.


  • Connect with Cargill’s In-Country and Regional Technical Resources

  • Stay abreast of feed technology capabilities within Cargill as well as new or emerging technology solutions

  • Understand local customers’ requirements, customer trend and potential applications of new technologies and maintain a 2 way dialog between commercial and local/regional SMT teams on ideas, barriers and applications

  • Connect with local universities/researchers to ensure that we have access to the latest information and knowledge about technologies being developed that could apply to the species and the customers we serve

  • Application of Cargill Technology

  • Work closely with local and regional Technology Application Manager (TAM) to ensure congruence effort with Cargill’s technology deployment plans

  • Work with TAM to fully understand the value of technical solutions ideas and evaluate for proper fit

  • Lead the execution (applications) of new Cargill technology in coordination with SMT, Risk Management and Sourcing (RMS), Plant operation and sales

  • Support the local team to address customer complaints and/or feedback

  • Support Sales efforts Training

  • Provide farm level technical service towards deepening our relationship with key customers.

  • Closely work with the sales team to find the technical opportunities.

  • Train local commercial team to fully understand the technology

  • Develop technical training materials for the local poultry team to ensure the proper utilization of technology.

  • Keep informed of changes in the poultry and market place and competitors’ offerings

  • Be the technical information resource

  • Design, Update and optimize feed offering

  • Select customers farm to do trials, monitor progress, field data collection for proof of performance, analyze data and review growth, efficiency and economics to identify non-conformance, design/enhance feed (right offering) and feeding programs to meet customer and market needs

  • Participate design and conformance (D&C) meetings and to ensure execution of decisions and improvements

  • Assist, train and engage with customers alongside with the sales team and SMT to collect POP

  • Work with SMT, Sales, RMS and Operations to revise feed formulas and feeding programs guidelines

  • Ability to travel and willingness to visit poultry farms of various size at least 4 days in a week

  • Ability to communicate effectively at farm level and executive level


  • Minimum S1 in Poultry nutrition, animal sciences or life sciences

  • Preferable Degree in veterinarian, poultry nutrition or animal sciences,

  • Minimum 2 years working experience in commercial poultry production or poultry industry, preferable Commercial Farm operations

  • Fluent in English

  • Poultry technical management, disease diagnosis ability

  • Basic understanding of commercial farm management

  • Good on farm problem solving skills

  • Experience of conducting trials in commercial or semi-commercial conditions

  • Good/ effective communication skills internally and externally

  • Good and effective presentation skills

  • Competent in statistical analysis

  • Ability to lead by influence including those work remotely

  • Desire to work in highly collaborative team environment

  • Ability to manage multiple competing priorities

  • Poultry Disease Control

  • Poultry Farm Management

Job Research and Development

Primary Location Indonesia-East Java-Pasuruan

Schedule Full-time

Job Type Standard

Shift Day Job

Req ID: PAS00008