Cargill Vessel Operator in Varna, Bulgaria
Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers, governments and communities, we help people thrive by applying our insights and over 150 years of experience. We have 150,000 employees in 70 countries who are committed to feeding the world in a responsible way, reducing environmental impact and improving the communities where we live and work.
The Vessel Operator is a role based in selected operational locations, accountable for the end to end Post fixture freight execution process from the pre fixture stage till voyage completion. This role is the first point of contact for the Owners , Charterers, Masters, Agents and other counterparties involved during the voyage. Overlooking all running operational matters for the allocated vessels, proactively foresees issues, and actively involves in solutioning these, with high level of customer service mindset, actively shares knowledge and expertise through the global execution team , and across functions , on various on board tech specifics, port logistics , etc. Facilitating role internally , been accountable for the running voyage PnL accuracy, providing input for payment due to Owners and receivable from Charterers.
Role requires high focus on productivity and efficient follow up on Standard processes, critical thinking and agility as well as active participation in system and process change initiatives and execution.
Operational responsibility to plan, implement, execute, monitor and manage vessels operations for allocated voyage or time chartered vessels.
Establish and maintain transparent and professional relationship with Customer.
Follow-up for assigned customers (customers database, active engagement in building customer knowledge and relationship).
Collaborate effectively with other OT and Third party located Operations groups
To organize and implement instructions to Ship Master, port agents, bunker agents and other related parties while maintaining a good relationship.
To ensure an optimal vessel’s performance and to minimize operations costs, in accordance with charter party terms and conditions, as well as international & local legislations.
To provide follow up on various claims, in case happen on fixture(s): coordinate with other operational functions and respond timely, effectively and proactively.
To keep regular contact with customers (both internal/external), freight and commodity traders, brokers, agents and owners to keep abreast of the developments and the execution of the voyage and contract, helping foresee opportunities and risks, and building strong relationships
Collaborate effectively with Marine Ops Coordinator function to timely resolve any operational issues and avoid customers impact, ensuring minimum loss for own PnL..
Update the ERP and other operational systems : Timeliness and Accuracy.
To be a center of expertise for the junior staff and assist as needed
Identify process gaps and propose corrective and improvement actions.
Participate in projects and prepare presentations, and actively share knowledge
Overall accountability on voyage PnL for running voyages and able to explain any variances to the traders, accountants.
Fluent English spoken/written
2-3 years Shipping industry experience : onboard or ashore in agency , brokerage , operations
Strong communication skills
Excellent customer service skills
Team player , mature , self motivated , able to work under pressure and meet tight timeliness
High attention to detail
Ability to adapt to new situations and work effectively, under pressure, in a changing environment
Time management, Stress management, Cultural differences management
Timely Decision Making, Decisions Quality, Problem Solving, Negotiating, Priority Setting, Customer focus, Ethics and Values, Integrity and Trust, Approachability
Customer service mindset, Technical proficiency , Organizational agility, detail oriented, relationship building mindset, nimble and adaptable.
Priority setting, Perseverance, Problem solving, Informing, Peer relationships, Process Management, Time Management, Technical Learning, Ability to multi-task and prioritize, work under pressure and respect deadlines, work comfortable within an organizational structure
Primary Location BG-Varna
Job Type Standard
Shift Day Job
Req ID: VAR00057