Cargill Freight Claims Specialist in Wichita, Kansas

Freight Claims Specialist

Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers, governments and communities, we help people thrive by applying our insights and over 150 years of experience. We have 150,000 employees in 70 countries who are committed to feeding the world in a responsible way, reducing environmental impact and improving the communities where we live and work.


Manage Cargill food safety and brand integrity when accidents and other high risk transportation related shipping issues occur. Protect multiple Cargill business units from cargo freight related losses by reviewing, approving, filing, and collecting those losses from carriers and/or their insurance companies within timelines that have been mandated by Cargill corporate leadership team. Proactively engage plant teams, sales teams, and Cargill contracted freight carriers in processes to reduce transportation service related failures of deliveries to customers. Safeguard Cargill’s guiding principles.

Principle Accountabilities:

30% Review and approve or deny carrier claims to recover BU losses 20% Gather documentation from carriers/customers/Business units to support claims against carriers. Sort and maintain data base tracking from initial receipt of claim to filing claim with the carrier.

35% Collect carrier claims and manage A/R for claims invoices

15% Proper notification of sales , plant teams, and USDA of major shipping nonconformance’s

15% Involve transportation senior management in negotiations with carriers, and obtain authorization for any deductions or carrier claim invoice write offs.

5% Provide support to claims assistant and trans team special projects


Required Qualifications

  • Bachelor’s Degree (preferably in business, logistics, transportation, supply chain management, or a related degree) OR 5 yrs. equivalent experience in claims filing, accounting or negotiations with transportation service providers.

  • 3 yrs. or more of logistics, transportation or supply chain experience, with Cargill communication systems – AS400, Microsoft excel, word, outlookBasic understanding of DOT hours of service

  • Proficient in Microsoft Office, specifically in Excel, Outlook, Word and Access.

  • Ability to adapt to change and work well in a team environment

  • Demonstrated ability to perform under pressure in a fast-paced environment, including sound prioritization, sense of urgency and multi-tasking

  • Effective, clear and professional communication skills

  • Demonstrated strong client and customer focus

  • Excellent grammatical and spelling, mathematical and organizational skills, multi-tasker with attention to detail

  • General understanding of the needs for refrigerated freight maintenance and delivery

  • Ability to interpret product specifications.

Preferred Qualifications

  • CCP Certificate

  • Preferred - Prior working experience within one of Cargill’s business units

  • Experience in claims processing

  • Functional knowledge of SAP, BluJay

Equal Opportunity Employer, including Disability/Vet.

Job Transportation/Logistics and Forwarding

Primary Location US-KS-Wichita

Schedule Full-time

Job Type Standard

Shift Day Job

Req ID: WIC03717