Cargill Employee Experience and Employee Relations Market Lead in Chambly, Canada

Employee Experience and Employee Relations Market Lead

Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers, governments and communities, we help people thrive by applying our insights and over 150 years of experience. We have 150,000 employees in 70 countries who are committed to feeding the world in a responsible way, reducing environmental impact and improving the communities where we live and work.


Position Overview:

As a member of the HR Solutions Canada Market team, the HR Solutions Employee Experience and Employee Relations Market Lead – Quebec will be accountable for the delivery of employee experience and employee relations HR services, including but not limited to:

  • Employee Experience (EE) - performance management, employee engagement, recognition programs, production staffing, onboarding and assimilation, local training delivery

  • Employee Relations (ER) – conflict resolution, separations, leave of absence management

Additionally, this role will be responsible for collaborating with other market leaders, the COEs, Cargill Business Services (CBS), and Business HR to ensure consist delivery across other markets across the region. This person will manage a team of market specialists in multiple disciplines.

Principal Accountabilities:

30% - Business Leader

  • Lead the employee experience and employee relations market team to provide relevant and effective consulting services to businesses for the assigned location(s). Ensure valuable solutions for the complexity of businesses.

  • Facilitate the co-ordinated deployment of employee experience and employee relations services, including any regional specific strategy requirements.

  • Leverage and enforce processes and technologies to support delivery of services

  • Work in close partnership with shared services (CBS) to deliver recurring end-to-end services and processes

  • Develop and maintain key internal/external relationships, which may include: business leaders, hiring managers, business/function human resource professionals, industry contacts, employees

  • Ensure the desired business results are prioritized and the organization capabilities are operationalized.

  • Provide thought leadership in recommending solutions that build on business and functional strategic drivers

  • Articulate market-specific requirements and resources to effectively help regional market leads to understand and address challenges and priorities

  • Be responsible for local budgets, HR solution effectiveness metrics, and local SLAs (costs and ROIs of solutions delivered)

  • Work with GHRS Regional Leadership to support the development of the strategy for the effective delivery and coordination of EE and ER activities for the region.

  • Responsible for achieving assigned market performance metrics and engagement.

  • Interface with GHRS regional leadership, COEs, demand management and global enterprise/function teams for effective resource planning and stakeholder feedback.

25% - Talent Leader

Lead assigned market GHRS teams to provide relevant, effective consulting services to business managers and delivery of HR core processes.

  • Ensure market teams are deployed and operational

  • Develop and sustain valuable HR solution consultative and coaching skills, and overall effectiveness of teams

  • Effectively lead teams to high performance and build world class talent

  • Connect and collaborate by engaging others across the organization to achieve results

  • Coordinate team of HR professionals in related field across the market to effectively deploy EE and ER services

15% - Change Leader

Manage the implementation and provide leadership for the assigned market specific GHRS teams after implementation.

  • Represent the assigned market in prioritization activities and escalations in the broader domain services area

  • Provide feedback into services priorities to ensure market adoption

  • Continue to participate in CBS Migration activities, shared service consolidation and MADJV initiatives

  • Promote the use and implementation of tools/technologies within assigned market to gain efficiency in delivering HR Solutions.

15% - Culture Steward

  • Establish the market team with a strong client focus, an environment of collaboration and enablement, effective and successful performance, and continuous improvement

  • Champion a strong continuous improvement culture to ensure deployment of scalable, simplified and standardized processes

  • Establish a culture of accountability and measurement

  • Express, model and reinforce a process-honoring culture

15% - Value Leader

  • Ensure service delivery is compliant with laws, regulations, and corporate policies within the assigned market

  • Ensure application of standard policies

  • Provide input into the appropriate blend of internally sourced service delivery versus vendor sourced delivery

  • Identify opportunities for continuous improvement and standardization on processes currently managed by country and/or regionally



  • Post-secondary degree and membership with a recognized association.

  • 5 years of experience in operations and/or human resources within the country

  • Experience in employee experience-related market service areas such as production staffing, onboarding and assimilation, local training delivery, performance management, employee engagement, and recognition programs

  • Experience in the area of Employee Relations in the market and understanding of applicable legislation and complexity

  • Experience anticipating issues, problem solving and implementing solutions, including referring critical issues to the appropriate level of management, and improving efficiency, quality, cost and productivity

  • Previous experience leading team(s)

  • Experience positively influencing and collaborating while engaging the full scope of their teams

  • Must be legally entitled to work in Canada

Job Human Resources

Primary Location Canada-Quebec-Chambly

Schedule Full-time

Job Type Standard

Shift Day Job

Req ID: CHA00531