Cargill OTRC Collections Jr Analyst in Heredia, Costa Rica
OTRC Collections Jr Analyst
Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers, governments and communities, we help people thrive by applying our insights and over 150 years of experience. We have 150,000 employees in 70 countries who are committed to feeding the world in a responsible way, reducing environmental impact and improving the communities where we live and work.
This position is responsible for collecting customer past due balances according to established collection strategies. The average portfolio size is in excess of $50 myn with average past due balances of $10 myn. This position performs business- to- business collections and is the front line for escalating cash flow concerns to our business partners. In addition, this position is accountable for identifying disputes resulting in delay of payment and collaborating with our customers and business partners to improve payment cycle time. We value optimal customer service, while focusing on processing efficiencies and supporting a team environment
65%-Manage past due accounts according to established collection strategies. Document customer contact and correspondence regarding delay of payment.
35%-Partner with accounts receivable analyst, dispute coordinator, customer and business unit to improve payment cycle time. Escalate issues upon discovery of cash flow concerns and other factors preventing timely payment.
2 year Associate Degree or equivalent business experience
Problem solving and analytical skills
Proficiency in Microsoft Office applications (Word, Excel, and Outlook, etc)
Excellent verbal and written communication skills
Attention to detail
Strong Customer Service skills
100% proficiency in English
Accounts Recievable experience
Primary Location Costa Rica-Heredia
Job Type Standard
Shift Day Job
Req ID: BEL00326