Cargill OTSC Collections Jr. Analyst in Heredia, Costa Rica

OTSC Collections Jr. Analyst

Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers, governments and communities, we help people thrive by applying our insights and over 150 years of experience. We have 150,000 employees in 70 countries who are committed to feeding the world in a responsible way, reducing environmental impact and improving the communities where we live and work.

Description

Position Purpose

This position is responsible for collecting customer past due balances according to established collection strategies. The average portfolio size is in excess of $50 myn with average past due balances of $10 myn. This position performs businessto- business collections and is the front line for escalating cash flow concerns to our business partners. In addition, this position is accountable for identifying disputes resulting in delay of payment and collaborating with our customers and business partners to improve payment cycle time. We value optimal customer service, while focusing on processing efficiencies and supporting a team environment

Principal Accountabilities

65% Manage past due accounts according to established collection strategies. Document customer contact and correspondence regarding delay of payment.

35% Partner with accounts receivable analyst, dispute coordinator, customer and business unit to improve payment cycle time. Escalate issues upon discovery of cash flow concerns and other factors preventing timely payment

Qualifications

Required Qualifications

  • 2 year Associate Degree or equivalent business experience

  • Problem solving and analytical skills

  • Proficiency in Microsoft Office applications (Word, Excel, and Outlook, etc)

  • Excellent verbal and written communication skills

  • Attention to detail

  • Strong Customer Service skills

  • Proficient in English (B2)

Preferred Qualifications

  • Accounts Recievable experience

  • SAP Experience

  • JDE Experience

Job Operations

Primary Location Costa Rica-Heredia

Schedule Full-time

Job Type Standard

Shift Day Job

Req ID: SAN02066