Cargill FSQR Service Specialist in Nantong, China

FSQR Service Specialist

Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers, governments and communities, we help people thrive by applying our insights and over 150 years of experience. We have 150,000 employees in 70 countries who are committed to feeding the world in a responsible way, reducing environmental impact and improving the communities where we live and work.

Description

Position Purpose & Summary

Assist FSQR Service Supervisor/Manager to work with relevant function teams(including TS,Marketing, production ,Supply chain and commercial etc.)to meet customer`s expectation, create customer solutions, and to continuely improve customer`s satisfaction by stably qualified product and satisfying service.

Principal Accountabilities

30% : 参与日常生产&发货计划的沟通会,与相关职能团队探讨客户解决方案,商定具体的生产及发货安排;

并完成来自客户的相关事务,包括:客户调查问卷、客户规格书确认、沟通函/声明等;与R&D、生产等相关团队合作,制定并维护产品技术文件(包括企业标准、产品内控标准、产品切换计划、质量监控计划等);

作为FSQR团队与其他团队的接口,在本团队内部与QA、QC等各职能小组进行日常沟通协调。

20%: 根据新产品开发或产品/服务变更需求,从食品安全、质量、法规角度及时完成评估并制定相应的技术文件,内容包括:内控标准/规格书的制定,包装标签的确认,切换计划的制定,监控计划的制定,出厂检验报告的制定等。确保更新的信息被有效传递。

15%: 进行与食品安全/质量/法规相关的客户投诉、产品异常等事件的调查,及时对调查结果进行分析总结,并召集相关人员制定、实施相应的整改计划。

与商务、R&D等团队拜访客户、参加客户会议,深入了解客户需求,在工厂层面从产品技术角度研讨解决方案。

15%: 与生产、TS/PD等相关团队讨论实施产品质量优化测试,及时对测试结果进行分析总结;

参与工艺变更MOC评估,制定相关措施并跟进实施,确保变更后产品符合法规及客户要求。

10%: 协助FSQR Servive经理评估相关法规变更的给产品(产品执行标准、产品配方、产品标签标识、原辅料采购标准等)带来的影响,协调相关团队制定应变措施并跟进实施。

10%: 上级安排的其他工作

Qualifications

Education, Experience, Skills

Minimum Required Qualifications最低要求

  • Minimum 1 years in QA/QC of oilseeds, food, medicine, chemical, and Biology industry. 至少1年粮油、食品、饲料、化工或生物技术行业的品保或品控工作经验。

  • Necessary reading and written English 必要的英语阅读、写作能力

  • Good communication skill. 良好的沟通能力

  • Good analytical and problem solving skills. 良好的分析和解决问题的能力

  • High motivation and more responsibility. 高度热情和责任感

Preferred Qualifications更合适的要求

  • Good knowledge on lab analysis and food safety, ISO,QA/QC.熟悉实验室检测、食品安全、ISO体系、品保/品控知识

  • Understand all lab tests procedures, raw material and product quality and hygiene, product process flow chart and control point.了解实验室检测流程,原料和产品质量和卫生控制,生产流程和控制点。

  • Prefer to well familiar with special fats/ Bakery oil and infant oil 熟悉特种油/烘焙油或婴幼儿用油的优先

Job Quality Assurance/Food Safety

Primary Location China-32-Nantong

Schedule Full-time

Job Type Standard

Shift Day Job

Req ID: NAN01090