Cargill Strategic Customer Account Advisor in Shanghai, China
Strategic Customer Account Advisor
Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers, governments and communities, we help people thrive by applying our insights and over 150 years of experience. We have 150,000 employees in 70 countries who are committed to feeding the world in a responsible way, reducing environmental impact and improving the communities where we live and work.
Position Purpose & Summary
Cargill Metals Supply Chain (CMSC) works with customers in the global trading, distribution and processing of raw materials and steel products. These products include: iron ore, billets, hot rolled, cold rolled, coated products, wire-rods, bars and sections. From its offices worldwide, it serves miners, mills, processors and end users.
The steel industry is going through a period of disruptive change. Ever increasing complexity, global overcapacity in steel, the commodity super cycle, extreme volatility in both raw material and steel prices are just some of the challenges reshaping the industry and creating opportunities for CMS to play a major role in the industry’s evolution.
CMS strategy is focused on the needs and interests of our strategic customers in China. We have a strong conviction that there is a lot of unmonetized value within the China Steel Industry and we believe that we can help our customers to unlock this value by partnering with us to create tailored solutions to help them succeed.
35% Understand customer’s need
Connect the dots: Required to understand Cargill Metal’s trading, risk management and operating model to be able to connect the dots between Cargill’s capabilities and the needs of the customer to understand what types of solution Cargill can viably develop and deliver profitably on a risk adjusted basis.
Understanding and analyzing customer supply chain, businesses and market risk exposures, to structure and price customised risk management solutions.
End-to-end customer relationship management from client on-boarding to credit due-diligence to operational set-up/support to trade execution.
Understand and analyze customer supply chain, businesses and market risk exposures, to serve as input for solution development.
35% Effectively sell solutions to the customers and manage customers’ needs and expectations
Develop a long term and mutually beneficial relationship with customers’ persons in charge
Manage the relationship of Cargill with customers. This includes client on-board and credit due-diligence
Manage customers’ expectations and credit risk under adverse circumstances
Lead to sell strategic solutions to customers in a project manner
Coordinate with and leverage internal teams to execute well-packed solutions with customers
20% Gather market and customer information and provide feedback on market trends
Collect relevant middle term to long term insights of both traders and producers and understand the trend of the market
Bring new or uncommodized insights to Cargill’s commercial as well as trading businesses through leveraging the customer relationships
10% Active contribution to product line and BU project or business initiatives
Education, Experience, Skills
Experience with one or more of the following:
Solutions design, trading and sales
5-7 years of relevant experience, preferably in commodities or infrastructure and business with steel mills
Experience working in steel and/or metals businesses
Excellent presentation, oral and written communication skills in both English and Mandarin. Ability to communicate complex issues in a clear manner.
Communicate effectively both internally and externally.
Strategic thinker with ability to influence ideas convincingly and champion for action
Project management and account management experience is desired
Has a track record of building and maintaining customer relationship at multiple levels in an organization
Effective interpersonal skills in a matrix environment that requires ability to influence across organizational / functional boundaries and constituencies in a diverse workplace
Demonstrated cross cultural agility
Able to multi-task and prioritize tasks
Team player, high degree of initiative and ability to work independently
Degree in economics, business, science and technology or similar discipline
Experience in consulting work experience
Experience in a multi-national corporation or foreign owned experience
Experience in structured product trading, structuring and sales
Experience in option trading
Understanding of trading and risk management
Other relevant information to the position
The candidate will have the opportunity to work across multiple teams within the Cargill Metal’s China business given the need to execute solutions together with multiple teams. The candidate will have the opportunity to interact with other relevant teams within Cargill China (e.g. TSF, etc.) on a need basis. To role provides the opportunity to collaborate with and learn from individuals in numerous other disciplines – finance, solutions and structuring, trade execution, risk, middle office, credit, law, etc. The candidates will also have the opportunity to interact with Senior Management of Cargill Metals customers as well as internal Cargill senior stakeholders.
Job Trading & Merchandising
Primary Location China-Shanghai
Job Type Standard
Shift Day Job
Req ID: SHA00805