Cargill Collection Specialist with Polish in Sofia, Bulgaria

Collection Specialist with Polish

Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers, governments and communities, we help people thrive by applying our insights and over 150 years of experience. We have 150,000 employees in 70 countries who are committed to feeding the world in a responsible way, reducing environmental impact and improving the communities where we live and work.


Position Purpose & Summary

Plays a key role in the management and control of the Accounts Receivables ledger for respective Businesses and general working capital control.

Proactive raising and ownership of all queries via the respective Businesses.

Required to communicate key issues and the situation regarding the customer back to the Business and the Credit Team, ensuring that any outstanding issues are escalated to the relevant next level in the organization.

Providing relevant information to the Credit Risk team to facilitate their order release and risk activities.

Participating in relevant meetings with Business personnel both Financial and Commercial.

Meeting with customers as and when required to resolve issues and relationship building.

The need to liase with other Functions or Depts such as Allocation Team, Trade Structured Finance, Treasury and IT for numerous work or project related areas.

Principal Accountabilities

  • 60% Proactive collection of receivables to maintain working capital levels and ensure invoices are paid according to the set terms.

  • 20% Raising and managing disputes, ensuring customers are contacted and all queries are resolved or actively escalated to the relevant individuals in the Business.

  • 10% Liaising with the Credit Risk team to provide relevant information relating to the order release process and to ensure credit limits are not exceeded.

  • 5% Weekly processing of various reports including accounts receivable aging and dispute reports. These are to be distributed to relevant teams within Cargill.

  • 5% Organising and participating in regular meetings with the Business to communicate and escalate account issues, and to make actions plans going forward.


Required Qualifications

  • A European Baccalaureate or equivalent qualification.

  • Have experience of working in a Credit Control Environment

  • Be fluent in English and two other languages.

  • Be highly accurate, giving attention to detail.

  • Have a confident and professional telephone manner.

  • Be a good, strong communicator at all levels, both oral and written.

  • Strong organizational and time management skills.

  • Have strong influencing skills.

  • Have good keyboard skills and be confident using Microsoft Office applications.

Preferred Qualifications

  • Holds a relevant professional qualification

  • Be self-motivated and comfortable in working on own initiative as well as being a willing and able team player.

  • Thrive in a target led environment and used to high volumes of work.

Job Operations

Primary Location BG-08-Sofia

Schedule Full-time

Job Type Standard

Shift Day Job

Req ID: SOF01143