Cargill Vessel Operator in Varna, Bulgaria
Cargill provides food, agriculture, financial and industrial products and services to the world. Together with farmers, customers, governments and communities, we help people thrive by applying our insights and over 150 years of experience. We have 150,000 employees in 70 countries who are committed to feeding the world in a responsible way, reducing environmental impact and improving the communities where we live and work.
Position Purpose & Summary
The Vessel Operator is a role based in selected operational locations, accountable for the end to end Post fixture freight execution process from the pre fixture stage till voyage completion. This role is the first point of contact for the Owners , Charterers, Masters, Agents and other counterparties involved during the voyage. Overlooking all running operational matters for the allocated vessels, proactively foresees issues, and actively involves in solutioning these, with high level of customer service mindset, actively shares knowledge and expertise through the global execution team , and across functions , on various on board tech specifics, port logistics , etc. Facilitating role internally , been accountable for the running voyage PnL accuracy, providing input for payment due to Owners and receivable from Charterers.
Role requires high focus on productivity and efficient follow up on Standard processes, critical thinking and agility as well as active participation in system and process change initiatives and execution.
70% Operational responsibility to plan, implement, execute, monitor and manage vessels operations for allocated voyage or time chartered vessels.
Establish and maintain transparent and professional relationship with Customer.
Follow-up for assigned customers (customers database, active engagement in building customer knowledge and relationship).
To organize and implement instructions to Ship Master, port agents, bunker agents and other related parties while maintaining a good relationship.
To ensure an optimal vessel’s performance and to minimize operations costs, in accordance with charter party terms and conditions, as well as international & local legislations.
To provide follow up on various claims, in case happen on fixture(s): coordinate with other operational functions and respond timely, effectively and proactively.
Update the ERP and other operational systems : Timeliness and Accuracy.
Overall accountability on voyage PnL for running voyages and able to explain any variances to the traders, accountants
Collaborate effectively with Marine Ops Coordinator function to timely resolve any operational issues and avoid customers impact, ensuring minimum loss for own PnL
High focus on add value through costs reductions, schedule optimization, intake optimization , etc.
Post voyage feedback to Traders, Operations group to take away learnings/ opportunities
20% Partnership and relationships building with customers (both internal/external), Ship Owners, Brokers and other vendors : agents, surveyors etc
10% Identify process gaps and propose corrective and improvement actions. Participate in projects as SME, Super User
Fluent English spoken/written
Min 2 years shipping operations experience : sailing experience, or 3 years and above in shore shipping operations
Shipping industry knowledge : proficiency in processes ,liabilities , compliances
Strong communication skills
Customer service mindset
Commercial acumen/ focus on value add .
Timely Decision Making, Decisions Quality, Problem Solving
Time management and prioritiziation
System savviness: computer literacy, use of multiple applications, etc.
Job Transportation/Logistics and Forwarding
Primary Location BG-03-Varna
Job Type Standard
Shift Day Job
Req ID: VAR00075